English summary
Raise concerns with the teacher or administration first, then the headteacher in writing. Safeguarding concerns follow separate protection procedures.
Documents and rules
Start with a conversation
In the first instance, please raise the matter with the teacher or the school administration.
Documents and rules
Written complaint and how it is considered
If it is not resolved, please submit a written complaint to the Headteacher describing what happened and the resolution you are seeking. The school will acknowledge receipt and determine how the matter will be dealt with. Detailed timescales and the appeals procedure are subject to approval by the school.
Documents and rules
Child protection matters
Child protection matters are reported in accordance with the safeguarding procedures; in an emergency, call 999.